We reserve the right to update these documents at any given time. These updates will be at our discretion and it is agreed that updates are not grounds for cancellation of your contract. It is not our duty to inform clients of updates to these documents; hence clients are responsible for regular checks. These legal documents apply during and – when applicable – after you are a client with us. The collective legal documents form an agreement, and this agreement supersedes any previous agreement between us.

By using our services, you (the client) agree that you have read and acknowledged these legals documents.

Privacy Policy Statement
Acceptable Use Policy (“AUP”)
Service Level Agreement (“SLA”)
Terms of Service (“TOS”)
Terms for Special Promotions (“TSP”)

Terms of Service

**~~All payments that are made to Web Depot Internet Solutions are non-refundable~~**

Web Depot Internet Solutions agrees to finish any services advertised to our subscribers, subject to the following TOS (Terms of Service).

All subscribers to Web Depot Internet Solutions must read and acknowledge that they agree to this TOS. This TOS can be changed at any given time at our discretion. Customers agree that such changes are not grounds for cancellation of your contract or grounds for a refund.

Law Enforcement

Our TOS states that use of our services for any illegal activity is not allowed. So in order to fully cooperate with law agencies, Web Depot Internet Solutions may give out any information about our customers including assigned IP addresses and domain names to any law agency that request it without our customers permission.

Service Rates

Customer acknowledges that the prices have been communicated between the company and our customers and that all prices may be amended at any given time and any special promotional offer is only for a limited amount of time, which is determined by the company.

Payment

Payments may be made via Credit or Debit Card, PayPal, Bank Transfer, Postal Cheque or Money Order. All payments are due on the date specified. There are no tax charges or any other hidden fees that have not been previously stated. All accounts are subject to these rules and are non-negotiable. Payments that do not clear are subject to bank charges. Any such fees Web Depot Internet Solutions incurs as a result of negligence on the customer’s part, must be reimbursed by the customer.

Failure to Pay

Web Depot Internet Solutions has the right to temporarily deny service to or terminate any account upon failure of payment. Such penalties do not mean that the customer still does not owe money.

Account Cancellation

Customers acknowledge that due to our type of services offered, our service may be down because of numerous reasons beyond our control. However, we do try and protect our services from being rendered temporarily unavailable and if such things do happens, we will work until it is fixed. And any resulting effect from our services being down, Web Depot Internet Solutions is not reliable for, and we are in no way financially responsible.

Support Boundaries

Web Depot Internet Solutions has 24 hour online technical support. We can only offer technical support to things that are related to our services and what we have control over.

User Content and Account Security

Web Depot Internet Solutions Internet Solutions reserves the right to refuse service to anyone. Any material, that by our judgment, is obscene or threatening is prohibited and will be removed from our servers with or without prior notice. Failure to respond to e-mail(s) from our Abuse Department within 24 hours may result in account suspension or termination. If the violation is directly affecting other clients and/or illegal, the account may face suspension directly pending further investigation by our Abuse Department. All email communication from our Abuse Department will be sent to the primary e-mail address on file and any potential sub-contacts for the account.

Clients may upload, store, publish, display and distribute files and content on or through the Services. User content is any content posted by the client or any individual or company authorised by the client.

Potential harm to minors is strictly forbidden, this includes but is not limited to, child pornography. Any site found to host such material will face immediate suspension. All cases that directly or indirectly harm a minor or have the potential to do so, will be reported to the appropriate law enforcement agencies by Web Depot Internet Solutions. Examples of prohibited material; IRC bots, Proxy scripts/anonymizers, pirated/nulled software, warez, public image/video/file unloaders (similar to Photobucket, RapidShare etc), game servers, commercial audio streaming, escrow services, HYIP or similar, investment sites (for example Gold exchange), sale(s) of any controlled substance without prior proof of appropriate permit(s), hacking focused content, hate sites, other illegal activity(s), brute force programs, mail bombers, spam scripts, torrents. Adult related sites of any sexual manner (including but not limited to images, videos or sexual writing) is not permitted on the network. The client is responsible for ensuring that scripts/programs installed under the account are secure and permissions to directories and files are set properly, where access is as restrictive as possible (normally CHMOD 644).

It is the clients responsibility to keep all installed script/programs up-todate. Software with known security breaches that is not patched accordingly (normally older software versions that are not being updated) may cause damage on the network. As such, it is your responsibility to upgrade to the latest version and/or ensure the security of the program/script at all times regardless of the effect on your site or plug-ins. Failure to do so may result in suspension or corrective measures being taken by Web Depot Internet Solutions with or without notice. The client is at all times responsible for all actions under their account. This is still the case if your account is compromised by any means. Upon request by Web Depot Internet Solutions, all clients are obligated to take appropriate steps to maintain and secure their site when prompted to do so including but not limited to password resets and updates or patches.

Web Depot Internet Solutions exercises no control over, and accepts no responsibility for, User Content or the content of any information passing through Web Depot Internet Solutions computers, network hubs and points of presence or the Internet. The client acknowledges and agrees that Web Depot Internet Solutions may, but is not obligated to, immediately take any corrective action in Internet Solutions sole discretion, including without limitation removal of all or a portion of the User Content or User Websites, and suspend or terminate any and all Services without refund if you violate the terms of this Agreement. You hereby agree that Web Depot Internet Solutions shall have no liability due to any corrective action that Web Depot Internet Solutions may take.

SPAM and Unsolicited Email

Web Depot Internet Solutions has a ZERO tolerance with regards to any SPAM email that is sent from our server. Any violation of our SPAM policy can result in multiple fines and/or account termination.
Network

If and when Web Depot Internet Solutions assigns our customers an Internet Protocol address for customers use, that right is solely to Web Depot Internet Solutions and no rights are given to the customer. This means SWeb Depot Internet Solutions has the right to change, add or delete the IP if they deem it necessary.
However, any abuse of our IP resulting in some kind of penalty or lawsuit brought against Web Depot Internet Solutions is the customers fault and they will be the ones brought to punishment.
System and Network Security

Any attempts to violate Web Depot Internet Solutions security will result in a criminal charges being brought against the user. These attempts are defined but not limited to:

* Accessing data not intended for such User or logging into a server or account, which such User is not authorized to access.
* Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
* Attempting to interfere with service to any user, host or network, including, without limitation, via means of overloading, “flooding”, “mail bombing” or “crashing”.
* Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting.
* Taking any action in order to obtain services to which such User is not entitled.

Notification of Violation

Web Depot Internet Solutions is under no duty to look at each customer’s or user’s activities to determine if a violation of the TOS has occurred, nor do we assume any responsibility through this TOS to monitor/police Internet-related activities.

We have and will use our right to drop any IP involved in Spam or DoS attacks if someone can be proved that he/she was responsible. We are not obligated in any way to inform our customers if we do drop the IP.

Suspension/Cancellation of Service

Web Depot Internet Solutions may suspend or cancel any account they deem has broken the TOS/AUP or have received complaints about that it is breaking the law. In such cases, the account will be suspended while Web Depot Internet Solutions further investigates the case. If it is found as such that the account is in fact breaking the law/TOS/AUP the account will be immediately cancelled and any remaining fees must be paid.

Web Depot Internet Solutions can amend its policies/rules at any given time without notifying its members. However, that doesn’t mean you may break them. Failure to heed to these policies may result in a number of different punishments.
Web Depot Internet Solutions is in no way responsible for any content stored on your site. We may not be sued nor have any penalties brought upon us due to our customers errors. You may be charged for anything that Web Depot Internet Solutions has to do as a result of your doing.

Terms for Special Promotions

Domain registration

Discounted domain names cannot be transferred away during the first year of registration, but you can change the nameservers and have your own name on the whois details.

Free domain names cannot be transferred away during the first year of registration.

If you receive a free or discounted domain as part of a web hosting package, and wish to cancel your web hosting, we will charge you for the domain name at our regular selling price.

Similarily, if you receive a free or discounted domain as part of a web hosting package, and we authorise a refund request under our 30 Day Moneyback Guarantee, we will charge you for the domain name at our regular selling price. This is because domain name charges are never refundable.